Page Comparison

Expertise

Beginning your career

Little previous professional experience. Encountering many challenges for the first time, and focused on using these encounters as an opportunity to learn and improve your skills.

You are able to independently solve simple problems but need support for more senior team members to tackle more difficult problems.

Focus on your attributes, learning ability and drive/motivation to be successful in the role.

Developing professional

You have developed core skills and knowledge within your domain. You solve problems that are of moderate difficulty & scope.

You are able to independently solve moderate problems, and are also working closely with your manager or senior team members to tackle more difficult problems with strong support.

You are proactive in learning about best practices and tools.

You are now focused on mastering your craft.

Experienced professional

Role expertise, having wide-ranging experience within your domain. Uses professional concepts and company objectives to resolve complex issues.

You have a consistent track record of delivering within your domain and consistently solve problems that your peers and leads agree are of significant difficulty & scope.

At this level, you are a prolific individual contributor. You support your decisions with empirical data. You also provide some mentorship to more junior team members.

You are deciding if you want to progress towards management or IC track.

Expert in the field

Broad expertise and/or unique knowledge within your role, domain & industry, uses skills to contribute to development of company objectives and principles and to achieve goals.

You are able to solve open-ended and ambiguous problems that most others at SWS would not be able to solve, and for which the path forward is far from clear.

At this level, you are the master of your craft and mentoring others in the team.

Impact

“You require more support to solve problems on your own.”

Follows standard practices and procedures in analysing situations or data from which answers can be readily obtained.

Builds stable working relationships internally.

“You proactively try to solve problems before reaching out for help.”

Works on problems of moderate scope.

Exercises judgment within defined procedures and practices to determine appropriate action.

Networks with senior internal and external personnel in own area of expertise.

Builds productive internal/external working relationships.

You have demonstrated that you can own and complete well-scoped tasks within a larger project, but may depend on more senior members of your team to help break down and sequence larger projects.

“You leave things better than you found them.”

Works on complex issues where analysis of situations or data requires an in-depth evaluation of significant difficulty or scope.

Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

Networks with key contacts outside own area of expertise.

You successfully lead end-to-end projects with little oversight and can break down large projects into smaller tasks with ease and prioritise them correctly.

You successfully navigate roadblocks and obstacles that may come up and accurately estimate the time and scope of projects.

You consistently identify and implement improvements in your work and the team.

“You are capable of reducing complexity, facilitating cross-functional communication and driving consensus.”

Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.

Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Creates formal networks involving coordination among groups.

You not only apply industry best practices, but evangelise them within SWS.

You are a prolific individual contributor and seen as the owner of many different projects, initiatives, systems or tools.

At this level, you are able to identify and suggest projects for you and your team that move SWS closer to its goals and have a track record of identifying and leading improvements for business-critical projects.

You can accurately estimate the time and scope of this work, and are able to make and articulate reasoned trade-offs to keep things on track.

Supervision & Leadership

Normally receives detailed instructions on all work.

Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

Determines methods and procedures on new assignments and may coordinate activities of other personnel

You regularly seek out opportunities to educate and mentor others.

You have a track record of giving feedback to your peers to help them grow and can receive feedback from others unemotionally & constructively.

Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

At this level, you are a force multiplier - inspiring and guiding others around you to achieve more, and sharing your expertise to train and grow others within your team.

Communication

You are learning how to communicate the progress of your work with the appropriate stakeholders through the tools and rituals of the team, and are able to flag when progress is blocked and ask for help.

You proactively communicate the progress of your work to your team, and work collaboratively with others to help your whole team grow.

Building the skills and confidence required to communicate between teams or cross-functionality.

Proactive in asking for feedback and growing within your domain.

You are effective at articulating and analysing trade-offs, and escalating when blocked.

You deliver and receive feedback constructively and incorporate it into your future work when it’s provided to you.

You keep the company informed of your work and effectively communicate the state and status of projects to key stakeholders.

You are capable of understanding and articulating how your goals impact your team and how they support SWS’s goals as a company and are proactive in asking questions to navigate uncertainty or confusion.

You seek out and foster meaningful discussion around your projects and domain of expertise within SWS

You can take complex topics within your domain and explain them clearly and succinctly to others.

You’re able to identify and pull together the right people to ensure your projects realise their full potential and are able to drive consensus without explicit authority.

You are able to articulate and defend why your projects matter to overall business goals and have a track record of balancing risk and success.

Culture

You demonstrate adherence to company values in your work and interactions

You demonstrate adherence to company values in your work and interactions

You lead by example by defining and demonstrating company values in your work to others

You lead by example and serve as a role model for company values; You are a force multiplier of our values

Context

Hands on team lead

Managing small team

Managing multiple teams

Managing whole function

Strategy, Scope, Prioritisation & Process

• Setting direction and vision of company, OKR and functional team.

• Ensuring your team understand their role responsibilities, goals & how they can be successful.

• Setting up the right org structure for the team to thrive achieve their goals.

• Empowering your team to solve problems, learn independently and understand when to step in and remove roadblocks.

• Defining how the team work together and optimise their performance.

• Helps with process and delivery.

• Removes roadblocks.

• You navigate ambiguity and set scope and prioritisation for the team

• Anticipates roadblocks

• You are one step ahead

• Requires in-depth knowledge of the functional area, business strategies, and the company’s goals.

• Set department goals to tie into company goals

• You effectively coach others in SWS to articulate and translate company strategy into a concrete roadmap

Leadership

• Coaching others to unlock their potential.

• Providing feedback in a constructive way that empowers your team. 

• You oversee and hold your team accountable for the strategy, execution, and timeliness of delivery to company and team initiatives or OKRs.

• A portion of time is normally spent performing individual tasks related to success of the team.

• Generally supervises less senior team members.

• You lead a team of individual contributors at various levels and are accountable for their quality of execution, timeliness of delivery, impact, and personal and professional growth

• You build and lead multiple teams that move at a high velocity, produce high quality output, and communicate effectively within the division and cross-functionally.

• You oversee and hold teams and individuals accountable for the quality of strategy, execution, and timeliness of delivery to company and team initiatives or OKRs.

• You report directly to the board/CEO.

Interaction & Communication

• Being curious to find the why

• Listening & not assuming

• Influence decision making by asking great questions

• Leave things better than when you found them

• Good communicator

• Great communicator

• Great storyteller

• Inspiring storyteller

DE&I

• Building trust and psychological safety & inclusivity

• Ensure your team is heard and feels heard.

• Encourages diversity

• A strategic partner in advancing DE&I

• You lead and work to advance the team and company's DE&I initiatives

• You lead and work to advance the team and company's DE&I initiatives

Data

• Using data to make decisions

• Handle of main metrics, basic data literacy

• Uses data to make decisions

• Uses data for storytelling

•  Uses data for strategic decisions

Hiring & Onboarding

• Set team structure and deduct hiring needs

• Co-ownership of team onboarding with Operations.

• Can hire & part of interview process

• Onboards the team

• Set team structure and define hiring needs

• Onboards the team

• Overall department org design and participate in final interviews.

• Budget planning if no exec.

• Manages overall budget & org design forecast.

• Hires Head of / managers.