People Operations at Simply Wall St 👩💻
Mission
Our mission is to have a high-performance culture with the happiest team ever.
How
Principles
Iterate to Scale
We ship in increments, conduct retros & iterate over time to scale
Customer First
We put the customer (employee) first. We survey the team regularly so we can focus on the most impactful initiatives to support them and ensure that they are happy.
Facilitate decisions with data
We are not decision-makers, rather we present hypotheses, opportunities and potential risks so others can decide. We use data to empower teams to make more informed decisions.
Inclusive Design
We design with inclusivity in mind.
Seek to understand
We ask why and discover the problem to be solved before jumping to solutions.
Strategic Pillars
Pillar | Description | Ownership |
---|---|---|
Create an inclusive & safe environment where the team is engaged, motivated & high performing | Building a culture where people feel safe to speak up and included in the conversations will impact their overall happiness and motivation and drive innovation & learning, overall impacting how long they stay in SWS (ELTV) and if they refer people to work here. Removing any barriers for a team to be high performing faster will impact team happiness, OKR success and retention. | People Ops |
Build an unbiased & scalable recruitment funnel | If we use data to make recruitment decisions, train the internal team on interviewing & constantly improve the interview process then we will hire the “right-fit” employee and ensure the teams have a diverse range of skills. The hypothesis is we can innovate and grow at a much faster pace and ultimately impact our company goals. | Talent |
Create an enjoyable culture where people feel connected | By treating people well the goal is that they will want to stay with us for longer. If we facilitate experiences that create connection it drives more trust with teams which is important to help mitigate any friction that could negatively effect OKR success, team happiness and/or retention. | Vibe |